Frequently Asked Questions
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Bookings are recommended, but not essential. We hold back tables just for walkin guests.
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Not necessarily. We can often move bookings around to create space. If you cant see your desired time online, please call or email us.
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Bookings for 2-4 people between 430pm and 5pm are 1.5hrs. Bookings before 8pm are 2 hours. From 8 pm you can have the table for the rest of the night.
If you would like to stay longer, we would love to have you, give us a call on 048033995 or emails us for an extended sitting.
We do allow extra time for our larger groups so everyone is comfortable & not feeling rushed throughout the sitting.
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Dragonfly has 3 main areas. The main dining room, the cocktail bar and the courtyard.
The main dining room is normal tables and chairs.
The cocktail bar is a mixture of mid height and full height bar leaner tables. With backless stools. If booking online you will only be offered a mid height table.
The courtyard area is normal height tables, with a mixture of stools and bench seats.
We take bookings in all areas and offer the full diner menu and table service.
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Yes the courtyard is covered and has 8 heaters throughout the area.
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You can cancel your reservation online, but to make changes to date numbers and time please call or email us.
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Yes we do take walk ins. The walk in spaces operate on a ‘first come first serve’ system. We do not reserve them. There is no ‘good’ time to get a walk in space, it is completely random and up to chance.
Everyday is different. You just turn up and try your luck.
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Yes we run a wait list at our bar.
Where you can stand and have a drink while you wait for the next suitable table to become free. Usually tables turn over quickly.
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Children are welcome. We run on a restaurant license so children are allowed in all areas of the venue.
We don’t have a specific kids menu, but lots of items on the main menu are suitable for children.
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You are able to book for groups up to 8 guests online via our website. For groups of 9 or more, we ask that you give us a call or send us an email to make a reservation.
For all necessary information in regards to catering and what we offer our larger groups will be sent via email.
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We require banquet menus for groups of 14 or more guests. This helps us maintain our service levels for both your group and the other groups in the venue at the time. We can manage most dietary requirements, we just need to know what they are in advance.
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Contrary to all the media coverage, there is still lots of parking on and around Courtenay Place. Along with the on street car parking throughout Courtenay Place and on its side streets.
There is also a car park on Tory street next to Bunnings and two car parks behind the Reading Cinema, accessible from Cable Street.
FOOD MENU
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We do not have a specfic kids menu. We do have numerous dishes that most children are happy with.
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Currently we are not offering takeaways.
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We have vegetarian, vegan, halal, gluten free and celiac options available. Please advise the team when booking of your requirements.
For more specific intolerances & allergies we urge you to contact us directly in advance to see if we can accommodate them.
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Celebrations cakes to have after yuou main meal are allowed and there is no charge for this service.
Please advise you are bring a cake when booking.
We cannot allow sparklers in the building due to fire alarms, but candles are ok.